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Atlantis, The Palm

Crescent Road, Palm Jumeirah, Dubai, UAE

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Excellent
9.4
Adults: 2

About hotel Atlantis, The Palm

Located on Dubai’s Palm Jumeirah Island and enjoys a private sandy beach, the 5-star Atlantis offers stunning views of the Arabian Gulf. It provides an underwater aquarium and complimentary access to the Aquaventure water park and the Lost Chambers Aquarium. Free WiFi is available throughout the entire property.

All the Arabian and oceanic décor inspired rooms feature a balcony with scenic views. They include a flat-screen satellite TV, a seating area, complimentary tea/coffee making facilities and a mini bar. Some rooms include a stunning large terrace with panoramic views of the palm or an over sized spa bath located in the center of the bathroom.

Dining options include Hakkasan, which serves Authentic Cantonese cuisine in a modern setting. The award-winning Nobu restaurant serves contemporary Japanese cuisine with Arabian influences. Bread Street Kitchen Bar offers signature British menu and delightful beverages from Gordon Ramsay. Guests can enjoy stunning views of The Palm and Dubai skyline while savoring the tastes of authentic Lebanese cuisine along with delicious beverages at Ayamna

Guests enjoy complimentary access to Aquaventure, the largest waterpark in the Middle East, features the Tower of Neptune and the Tower of Poseidon packed with thrilling water slides. A water playground for younger guests is available. The Kids Club provides the best fully supervised entertainment for your children and with daily programs. The Zone offers teens a chance to hangout, dance and play the latest video games. Wavehouse offers both dining and entertainment in one area where guests can enjoy good food and drinks, a play area for children and adults, a four lane bowling alley, a state of the art wave machine and more. Guests can enjoy facial and body treatments at the Awaken Spa. The gym provides personal fitness coaches.

The property offers a range of some of the world’s finest high end boutiques and shops that cater for all of your holiday essentials. Guests have the opportunity to book a helicopter ride for a 15 minute tour around Dubai or for Airport transportation. Mall of the Emirates can be reached in 20 minutes by car. The Emirates Golf Club is 3 km away. The iconic Burj Khalifa and The Dubai Mall are a 25-minute drive from the Atlantis.

Services and amenities

General

  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • WiFi available in all areas

Food & Drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Grocery deliveries:
  • Kid meals:
  • Kid-friendly buffet
  • Wine/champagne:
  • Fruits:
  • Coffee house on site

Business facilities

  • Meeting/banquet facilities:
  • Business centre:
  • Fax/photocopying:

Reception services

  • 24-hour front desk
  • Valet parking
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out

Activities

  • Tennis court:
  • Golf course (within 3 km):
  • Fishing:
  • Table tennis
  • Windsurfing:
  • Diving:
  • Horse riding:
  • Snorkelling:
  • Water sport facilities on site:
  • Water park
  • Tennis equipment:
  • Beach
  • Walking tours:
  • Themed dinner nights:
  • Happy hour:
  • Live music/performance:

Pool and wellness

  • Sauna:
  • Fitness centre
  • Spa and wellness centre:
  • Massage:
  • Hot tub/Jacuzzi:
  • Outdoor pool
  • Private beach area
  • Outdoor pool (all year)
  • Beachfront
  • Water slide
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair cut
  • Hair colouring
  • Hair styling
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Foot bath
  • Spa/wellness packages
  • Fitness
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
  • Swimming pool
  • Swimming Pool

Common areas

  • Garden
  • Terrace
  • Games room
  • Sun terrace
  • Outdoor furniture

Miscellaneous

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Key access
  • Key card access

Entertainment and family services

  • Babysitting/child services:
  • Children's playground
  • Entertainment staff
  • Kids' club:
  • Evening entertainment:
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
  • Baby safety gates

Cleaning services

  • Laundry:
  • Dry cleaning:
  • Ironing service:
  • Trouser press:
  • Daily housekeeping

Shops

  • Barber/beauty shop
  • Minimarket on site

Services

  • Internet services
  • WiFi
  • Free WiFi

Safety & security

  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Transport

  • Car hire
  • Parking garage
  • Accessible parking

Cleanliness & disinfecting

  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized

Safety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available

Physical distancing

  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas

Location

With a stay at Atlantis, The Palm in Dubai (Palm Jumeirah), you'll be a 1-minute drive from Aquaventure and 7 minutes from Nakheel Mall. This beach hotel is 2.8 mi (4.6 km) from The Pointe and 4.3 mi (6.9 km) from The View at The Palm.

Hotel location Atlantis, The Palm on map

Distance

Distances are displayed to the nearest 0.1 mile and kilometer.

Palm Islands - 0.1 km / 0.1 mi
Aquaventure - 0.4 km / 0.2 mi
Lost Chambers Aquarium - 1.1 km / 0.7 mi
Nakheel Mall - 4.5 km / 2.8 mi
The Pointe - 4.6 km / 2.8 mi
The View at The Palm - 6.9 km / 4.3 mi
Dubai College - 9.1 km / 5.7 mi
American University of Dubai (AUD) - 10.2 km / 6.4 mi
Dubai Marina Mall - 11.4 km / 7.1 mi
Al Sufouh Beach - 11.6 km / 7.2 mi
Marina Beach - 11.7 km / 7.3 mi
The Walk - 11.8 km / 7.3 mi
Skydive Dubai - 11.8 km / 7.3 mi
Jebel Ali Race Course - 11.8 km / 7.4 mi
Mohammad Bin Ahmed Al Mulla Mosque - 11.9 km / 7.4 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 36.8 km / 22.9 mi
Al Maktoum Intl. Airport (DWC) - 47.1 km / 29.3 mi
Sharjah (SHJ-Sharjah Intl.) - 63 km / 39.1 mi

The preferred airport for Atlantis, The Palm is Dubai Intl. Airport (DXB).

Accommodation conditions

Arrival:
3:00 PM - midnight
Departure:
11:00 AM - 13:00
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests should notify the property in advance of their flight details. Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation. All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property. Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.
Additional terms:
  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1350
  • New Year's Eve (December 31) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Your travel advisor
Iurii Khaiev
+380503526901otdikhaevi@gmail.com
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